Subscription plans and billing cycle
a) Monthly Plan
If you subscribe to a monthly-billed plan, you are charged for your first box on the day that you sign up for your subscription. The box will be dispatched on the 1st of each month.
Subsequent monthly charges will occur on the 1st of each month (bill date). You can cancel anytime before the bill date by logging in to your account.
b) Prepaid 3/6/12 month Plan
If you subscribe to a prepaid plan, you are charged at the time you submit your order on our website. At the completion of your subscription term (3-, 6-, or 12-month), the subscription is set to automatically renew for the same term. If you do not wish to renew, you can log into the account to cancel renewal before you are charged.
Please note that prepaid 3-, 6-, and 12-month subscriptions are non-refundable.
We are unable to accept returns for any of our products.